/* ============================================================
   Sellution — modules6.css
   Styles for the 9 added feature sections.
   Shared inner-demo aesthetic; namespaced per section.
   ============================================================ */

/* shared bits reused across the new sections */
.pay-btn, .bk-btn, .tr2-btn, .cs-mini, .wa-mini, .wf-run, .aml-run {
  display: inline-flex; align-items: center; justify-content: center; gap: 8px;
  font-family: var(--font-body); font-weight: 700; font-size: 0.9rem;
  border-radius: 11px; cursor: pointer; border: 1px solid transparent; transition: all 0.18s var(--ease);
}
.pay-btn.primary, .bk-btn.primary, .cs-mini.primary, .wa-mini.primary, .wf-run, .aml-run, .tr2-btn {
  background: var(--primary); color: #fff; padding: 11px 18px; box-shadow: var(--shadow-sm);
}
.pay-btn.primary:hover, .bk-btn.primary:hover, .wf-run:hover, .aml-run:hover, .tr2-btn:hover { background: var(--primary-2); transform: translateY(-1px); }
.pay-btn.primary svg, .bk-btn.primary svg, .wf-run svg, .aml-run svg { width: 16px; height: 16px; }
.pay-btn.ghost, .bk-btn.ghost, .cs-mini.ghost, .wa-mini.ghost { background: #fff; color: var(--ink); border-color: var(--line-2); padding: 11px 18px; }
.pay-btn.ghost:hover, .bk-btn.ghost:hover { border-color: var(--primary); background: var(--primary-soft); }
.pay-btn.wide { width: 100%; padding: 14px; font-size: 1rem; }
.wf-run[disabled], .aml-run[disabled], .tr2-btn[disabled] { opacity: 0.6; cursor: default; transform: none; }
.cs-mini, .wa-mini { padding: 8px 14px; font-size: 0.82rem; }
.cs-mini.ghost, .wa-mini.ghost { background: #fff; color: var(--muted); border-color: var(--line-2); }

/* ============================================================
   §3.2  PAYMENTS / INVOICING / E-SIGN
   ============================================================ */
.pay { display: flex; flex-direction: column; }
.pay-tabs { display: flex; gap: 4px; padding: 12px 16px 0; border-bottom: 1px solid var(--line); background: #fff; }
.pay-tab { display: inline-flex; align-items: center; gap: 8px; border: 0; background: none; cursor: pointer; font-family: var(--font-body); font-weight: 700; font-size: 0.9rem; color: var(--muted); padding: 12px 16px; border-bottom: 2px solid transparent; transition: color 0.16s; }
.pay-tab svg { width: 16px; height: 16px; }
.pay-tab.on { color: var(--primary); border-bottom-color: var(--primary); }
.pay-tab:not(.on):hover { color: var(--ink); }
.pay-stage { padding: clamp(18px, 3vw, 30px); background: var(--bg-2); }

.pay-doc { max-width: 640px; margin: 0 auto; background: #fff; border: 1px solid var(--line); border-radius: 16px; box-shadow: var(--shadow-md); padding: 26px; }
.pay-doc-head { display: flex; align-items: flex-start; justify-content: space-between; gap: 16px; padding-bottom: 18px; border-bottom: 1px solid var(--line); }
.pay-inv-no { font-family: var(--font-display); font-weight: 800; font-size: 1.2rem; color: var(--ink); }
.pay-inv-to { font-size: 0.86rem; color: var(--muted); margin-top: 3px; }
.pay-ai-pill { display: inline-flex; align-items: center; gap: 6px; font-family: var(--font-mono); font-size: 0.68rem; text-transform: uppercase; letter-spacing: 0.06em; color: var(--primary); background: var(--primary-soft); border-radius: 999px; padding: 5px 11px; white-space: nowrap; }
.pay-ai-pill svg { width: 13px; height: 13px; }
.pay-line { display: grid; grid-template-columns: 1fr 50px 130px 110px; gap: 10px; align-items: center; padding: 14px 0; border-bottom: 1px solid var(--line); font-size: 0.9rem; }
.pay-line.head { font-family: var(--font-mono); font-size: 0.66rem; text-transform: uppercase; letter-spacing: 0.08em; color: var(--muted-2); padding: 12px 0 8px; border-bottom: 1px solid var(--line); }
.pay-line.head span:nth-child(n+2) { text-align: right; }
.pay-line b { color: var(--ink); display: block; }
.pay-line em { font-style: normal; font-size: 0.76rem; color: var(--muted); }
.pay-line span:nth-child(2), .pay-line span:nth-child(3), .pay-line span:nth-child(4) { text-align: right; font-variant-numeric: tabular-nums; }
.pay-live { display: inline-flex; flex-direction: column; align-items: flex-end; gap: 3px; color: var(--ink); font-weight: 600; }
.pay-livetag { display: inline-flex; align-items: center; gap: 4px; font-family: var(--font-mono); font-size: 0.6rem; text-transform: uppercase; color: var(--gold); font-style: normal; }
.pay-livetag .d { width: 5px; height: 5px; border-radius: 50%; background: var(--gold); animation: payblink 1.6s infinite; }
@keyframes payblink { 50% { opacity: 0.3; } }
.pay-sub { padding: 14px 0 4px; }
.pay-sub-row { display: flex; align-items: center; justify-content: space-between; padding: 7px 0; font-size: 0.88rem; color: var(--muted); }
.pay-sub-row b { color: var(--ink); font-variant-numeric: tabular-nums; }
.pay-sub-row.total { border-top: 1px solid var(--line); margin-top: 6px; padding-top: 14px; font-size: 1.05rem; }
.pay-sub-row.total b { font-family: var(--font-display); font-weight: 800; font-size: 1.35rem; }
.pay-comm { color: var(--ok) !important; }
.pay-doc-foot { display: flex; align-items: center; justify-content: space-between; gap: 16px; margin-top: 18px; padding-top: 18px; border-top: 1px solid var(--line); flex-wrap: wrap; }
.pay-token { display: inline-flex; align-items: center; gap: 7px; font-size: 0.8rem; color: var(--muted); }
.pay-token svg { width: 15px; height: 15px; color: var(--ok); }
.pay-token b { color: var(--ink); font-family: var(--font-mono); font-size: 0.76rem; }

/* sign */
.pay-sign { max-width: 640px; margin: 0 auto; background: #fff; border: 1px solid var(--line); border-radius: 16px; box-shadow: var(--shadow-md); padding: 24px; }
.pay-sign-head { display: flex; align-items: center; justify-content: space-between; gap: 14px; flex-wrap: wrap; padding-bottom: 16px; border-bottom: 1px solid var(--line); }
.pay-sign-ttl { font-family: var(--font-display); font-weight: 800; font-size: 1.15rem; color: var(--ink); }
.pay-sign-badge { display: inline-flex; align-items: center; gap: 7px; font-size: 0.74rem; font-weight: 600; color: var(--ok); background: var(--ok-soft); border-radius: 999px; padding: 5px 12px; }
.pay-sign-badge svg { width: 14px; height: 14px; }
.pay-sign-doc p { font-size: 0.9rem; color: var(--body); margin: 16px 0 18px; }
.pay-sign-rows { display: grid; grid-template-columns: 1fr 1fr; gap: 14px; }
@media (max-width: 560px) { .pay-sign-rows { grid-template-columns: 1fr; } }
.pay-sig { border: 1.5px dashed var(--line-2); border-radius: 13px; padding: 14px; min-height: 104px; cursor: pointer; transition: all 0.18s var(--ease); display: flex; flex-direction: column; justify-content: space-between; }
.pay-sig:not(.gated):not(.done):hover { border-color: var(--primary); background: var(--primary-soft); }
.pay-sig.gated { opacity: 0.55; cursor: default; }
.pay-sig.done { border-style: solid; border-color: var(--ok); background: var(--ok-soft); cursor: default; }
.pay-sig-name { font-weight: 700; color: var(--ink); font-size: 0.92rem; }
.pay-sig-role { display: block; font-size: 0.76rem; color: var(--muted); margin-top: 2px; }
.pay-sig-cta { font-size: 0.82rem; color: var(--muted); margin-top: 14px; }
.pay-sig-mark { margin-top: 8px; }
.pay-sig-script { font-family: 'Cormorant Garamond', serif; font-size: 1.9rem; font-style: italic; color: var(--primary-2); line-height: 1; display: block; }
.pay-sig-ok { display: inline-flex; align-items: center; gap: 5px; font-size: 0.72rem; font-weight: 600; color: var(--ok); margin-top: 6px; }
.pay-sig-ok svg { width: 13px; height: 13px; }
.pay-sign-hint, .wa-window-closed p { font-size: 0.82rem; color: var(--muted); margin-top: 16px; text-align: center; }
.pay-sign-seal { display: flex; align-items: center; gap: 14px; margin-top: 18px; padding: 16px; background: var(--bg-tint); border-radius: 13px; flex-wrap: wrap; }
.pay-seal-ic { width: 40px; height: 40px; border-radius: 11px; background: var(--primary); color: #fff; display: grid; place-items: center; flex-shrink: 0; }
.pay-seal-ic svg { width: 19px; height: 19px; }
.pay-sign-seal b { display: block; color: var(--ink); font-size: 0.95rem; }
.pay-sign-seal span { font-size: 0.78rem; color: var(--muted); font-family: var(--font-mono); }
.pay-sign-seal .pay-btn { margin-left: auto; }

/* terminal */
.pay-terminal { max-width: 440px; margin: 0 auto; background: #fff; border: 1px solid var(--line); border-radius: 16px; box-shadow: var(--shadow-md); padding: 24px; }
.pay-term-head { display: flex; align-items: center; gap: 9px; font-weight: 700; color: var(--ink); font-size: 0.95rem; margin-bottom: 18px; }
.pay-term-head svg { width: 18px; height: 18px; color: var(--primary); }
.pay-field { margin-bottom: 13px; }
.pay-field label { display: block; font-family: var(--font-mono); font-size: 0.64rem; text-transform: uppercase; letter-spacing: 0.08em; color: var(--muted-2); margin-bottom: 6px; }
.pay-input { border: 1px solid var(--line-2); border-radius: 10px; padding: 11px 13px; font-family: var(--font-mono); font-size: 0.92rem; color: var(--ink); background: var(--bg-2); }
.pay-field-row { display: grid; grid-template-columns: 1fr 1fr 1fr; gap: 10px; }
.pay-charge-row { display: flex; align-items: center; justify-content: space-between; margin: 16px 0; padding-top: 16px; border-top: 1px solid var(--line); }
.pay-charge-row b { font-family: var(--font-display); font-weight: 800; font-size: 1.4rem; color: var(--ink); }
.wf-run.busy, .pay-btn.busy { opacity: 0.7; }
.pay-term-foot { display: flex; align-items: center; gap: 7px; font-size: 0.76rem; color: var(--muted); margin-top: 13px; }
.pay-term-foot svg { width: 14px; height: 14px; color: var(--ok); }
.pay-terminal.done { text-align: center; }
.pay-paid-ic { width: 60px; height: 60px; border-radius: 50%; background: var(--ok); color: #fff; display: grid; place-items: center; margin: 6px auto 14px; }
.pay-paid-ic svg { width: 30px; height: 30px; }
.pay-paid-amt { font-family: var(--font-display); font-weight: 800; font-size: 1.6rem; color: var(--ink); }
.pay-paid-sub { font-size: 0.84rem; color: var(--muted); margin-top: 4px; }
.pay-after { list-style: none; margin: 18px 0; padding: 16px; background: var(--bg-2); border-radius: 13px; text-align: left; display: flex; flex-direction: column; gap: 11px; }
.pay-after li { display: flex; align-items: center; gap: 10px; font-size: 0.86rem; color: var(--body); }
.pay-after svg { width: 15px; height: 15px; color: var(--ok); flex-shrink: 0; }

/* ============================================================
   §3.12  AML / KYC
   ============================================================ */
.aml { display: grid; grid-template-columns: 320px 1fr; min-height: 440px; }
@media (max-width: 860px) { .aml { grid-template-columns: 1fr; } }
.aml-controls { padding: 22px; border-right: 1px solid var(--line); background: #fff; display: flex; flex-direction: column; gap: 18px; }
@media (max-width: 860px) { .aml-controls { border-right: 0; border-bottom: 1px solid var(--line); } }
.aml-ctl-lbl { display: block; font-family: var(--font-mono); font-size: 0.64rem; text-transform: uppercase; letter-spacing: 0.08em; color: var(--muted-2); margin-bottom: 9px; }
.aml-contact { display: flex; align-items: center; gap: 11px; border: 1px solid var(--line); border-radius: 12px; padding: 11px; }
.aml-av { width: 38px; height: 38px; border-radius: 10px; background: var(--primary); color: #fff; display: grid; place-items: center; font-weight: 700; font-size: 0.82rem; flex-shrink: 0; }
.aml-contact b { color: var(--ink); font-size: 0.9rem; }
.aml-contact em { display: block; font-style: normal; font-size: 0.76rem; color: var(--muted); }
.aml-seg { display: flex; flex-direction: column; gap: 6px; }
.aml-segbtn { display: flex; align-items: center; gap: 9px; border: 1px solid var(--line); background: #fff; cursor: pointer; font-family: var(--font-body); font-weight: 600; font-size: 0.86rem; color: var(--body); padding: 10px 12px; border-radius: 10px; transition: all 0.16s; text-align: left; }
.aml-segbtn svg { width: 16px; height: 16px; color: var(--muted-2); }
.aml-segbtn.on { border-color: var(--primary); background: var(--primary-soft); color: var(--ink); }
.aml-segbtn.on svg { color: var(--primary); }
.aml-providers { display: flex; flex-direction: column; gap: 7px; }
.aml-prov { text-align: left; border: 1px solid var(--line); background: #fff; cursor: pointer; padding: 10px 13px; border-radius: 10px; transition: all 0.16s; border-left: 3px solid var(--line-2); }
.aml-prov b { display: block; color: var(--ink); font-size: 0.88rem; }
.aml-prov em { font-style: normal; font-size: 0.74rem; color: var(--muted); }
.aml-prov.on { border-color: var(--pc); border-left-color: var(--pc); background: color-mix(in srgb, var(--pc) 6%, #fff); }
.aml-run { padding: 13px; margin-top: 4px; }
.aml-stage { padding: 24px; }
.aml-idle { display: flex; flex-direction: column; align-items: center; justify-content: center; text-align: center; height: 100%; color: var(--muted-2); gap: 14px; min-height: 300px; }
.aml-idle svg { width: 46px; height: 46px; opacity: 0.5; }
.aml-idle p { max-width: 320px; font-size: 0.92rem; color: var(--muted); }
.aml-pipe { display: flex; flex-direction: column; gap: 4px; margin-bottom: 22px; }
.aml-pstep { display: flex; align-items: center; gap: 12px; padding: 10px 0; font-size: 0.9rem; color: var(--muted-2); transition: color 0.2s; }
.aml-pstep.active, .aml-pstep.done { color: var(--ink); }
.aml-pdot { width: 26px; height: 26px; border-radius: 50%; border: 2px solid var(--line-2); display: grid; place-items: center; font-family: var(--font-mono); font-size: 0.74rem; color: var(--muted-2); flex-shrink: 0; transition: all 0.2s; }
.aml-pstep.active .aml-pdot { border-color: var(--primary); color: var(--primary); animation: amlpulse 1s infinite; }
.aml-pstep.done .aml-pdot { background: var(--ok); border-color: var(--ok); color: #fff; }
.aml-pstep.done .aml-pdot svg { width: 13px; height: 13px; }
@keyframes amlpulse { 50% { box-shadow: 0 0 0 5px var(--primary-soft); } }
.aml-result { border: 1px solid var(--line); border-radius: 16px; padding: 20px; animation: amlrise 0.4s var(--ease); }
@keyframes amlrise { from { opacity: 0; transform: translateY(10px); } }
.aml-result.ok { border-color: color-mix(in srgb, var(--ok) 40%, var(--line)); background: var(--ok-soft); }
.aml-result.review { border-color: color-mix(in srgb, var(--accent) 50%, var(--line)); background: var(--accent-soft); }
.aml-res-head { display: flex; align-items: center; justify-content: space-between; gap: 12px; flex-wrap: wrap; margin-bottom: 16px; }
.aml-res-badge { display: inline-flex; align-items: center; gap: 8px; font-weight: 800; font-size: 1.05rem; color: var(--ink); }
.aml-result.ok .aml-res-badge { color: var(--ok); }
.aml-res-badge svg { width: 19px; height: 19px; }
.aml-res-prov { font-family: var(--font-mono); font-size: 0.74rem; color: var(--muted); }
.aml-res-grid { display: grid; grid-template-columns: 1fr 1fr 1fr; gap: 9px; margin-bottom: 16px; }
@media (max-width: 540px) { .aml-res-grid { grid-template-columns: 1fr 1fr; } }
.aml-chip { background: #fff; border: 1px solid var(--line); border-radius: 11px; padding: 11px 13px; }
.aml-chip span { display: block; font-size: 0.72rem; color: var(--muted); margin-bottom: 4px; }
.aml-chip b { font-size: 0.92rem; }
.aml-chip b.ok { color: var(--ok); }
.aml-chip b.warn { color: var(--gold); }
.aml-log { background: var(--ink); border-radius: 11px; padding: 12px 14px; margin-bottom: 12px; }
.aml-log-tag { display: inline-flex; align-items: center; gap: 6px; font-family: var(--font-mono); font-size: 0.64rem; text-transform: uppercase; letter-spacing: 0.06em; color: #8aa0c8; margin-bottom: 7px; }
.aml-log-tag svg { width: 12px; height: 12px; }
.aml-log code { display: block; font-family: var(--font-mono); font-size: 0.76rem; color: #cde0ff; word-break: break-word; }
.aml-foot { display: flex; align-items: center; gap: 8px; font-size: 0.8rem; color: var(--muted); }
.aml-foot svg { width: 14px; height: 14px; color: var(--primary); flex-shrink: 0; }

/* ============================================================
   §3.7  WHATSAPP INBOX
   ============================================================ */
.wa { display: grid; grid-template-columns: 300px 1fr; min-height: 480px; }
@media (max-width: 820px) { .wa { grid-template-columns: 1fr; } .wa-list { display: none; } }
.wa-list { border-right: 1px solid var(--line); background: #fff; overflow: hidden; }
.wa-list-head { display: flex; align-items: center; gap: 8px; padding: 16px 18px; font-weight: 800; color: var(--ink); border-bottom: 1px solid var(--line); }
.wa-list-head svg { width: 17px; height: 17px; color: var(--ok); }
.wa-conv { display: flex; gap: 11px; width: 100%; text-align: left; border: 0; border-bottom: 1px solid var(--line); background: none; cursor: pointer; padding: 13px 16px; transition: background 0.14s; align-items: flex-start; position: relative; }
.wa-conv:hover { background: var(--bg-2); }
.wa-conv.on { background: var(--primary-soft); }
.wa-conv.on::before { content: ''; position: absolute; left: 0; top: 0; bottom: 0; width: 3px; background: var(--primary); }
.wa-av { width: 40px; height: 40px; border-radius: 50%; background: linear-gradient(135deg, #25d366, #128c4f); color: #fff; display: grid; place-items: center; font-weight: 700; font-size: 0.82rem; flex-shrink: 0; }
.wa-conv-body { flex: 1; min-width: 0; }
.wa-conv-top { display: flex; align-items: baseline; justify-content: space-between; gap: 8px; }
.wa-conv-top b { color: var(--ink); font-size: 0.9rem; }
.wa-conv-top em { font-style: normal; font-size: 0.7rem; color: var(--muted-2); }
.wa-conv-bottom { display: flex; align-items: center; justify-content: space-between; gap: 8px; margin-top: 3px; }
.wa-conv-last { font-size: 0.8rem; color: var(--muted); overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.wa-badge { background: var(--ok); color: #fff; font-size: 0.66rem; font-weight: 700; border-radius: 999px; min-width: 18px; height: 18px; display: grid; place-items: center; padding: 0 5px; }
.wa-conv-tag { display: inline-block; margin-top: 6px; font-family: var(--font-mono); font-size: 0.62rem; text-transform: uppercase; letter-spacing: 0.05em; color: var(--muted-2); background: var(--bg-2); border-radius: 999px; padding: 2px 8px; }
.wa-thread { display: flex; flex-direction: column; background: var(--bg-tint); }
.wa-thread-head { display: flex; align-items: center; gap: 11px; padding: 13px 18px; background: #fff; border-bottom: 1px solid var(--line); }
.wa-th-id b { color: var(--ink); font-size: 0.92rem; }
.wa-th-id em { display: block; font-style: normal; font-size: 0.74rem; color: var(--muted); }
.wa-win { display: inline-flex; align-items: center; gap: 5px; color: var(--ok); }
.wa-win .d { width: 6px; height: 6px; border-radius: 50%; background: var(--ok); }
.wa-th-ch { margin-left: auto; display: inline-flex; align-items: center; gap: 6px; font-size: 0.74rem; color: var(--ok); font-weight: 600; }
.wa-th-ch svg { width: 14px; height: 14px; }
.wa-stream { flex: 1; padding: 20px; display: flex; flex-direction: column; gap: 10px; overflow-y: auto; }
.wa-msg { max-width: 78%; padding: 10px 13px; border-radius: 14px; font-size: 0.88rem; line-height: 1.45; position: relative; box-shadow: var(--shadow-sm); }
.wa-msg .wa-time { display: block; font-size: 0.64rem; color: var(--muted-2); margin-top: 4px; text-align: right; }
.wa-msg .wa-time svg { width: 13px; height: 13px; display: inline; vertical-align: -2px; color: #3997ff; }
.wa-msg.them { background: #fff; align-self: flex-start; border-bottom-left-radius: 4px; color: var(--ink); }
.wa-msg.me { background: #d9fdd3; align-self: flex-end; border-bottom-right-radius: 4px; color: #0a2a14; }
.wa-composer { background: #fff; border-top: 1px solid var(--line); padding: 12px 14px; }
.wa-composer-row { display: flex; align-items: center; gap: 8px; }
.wa-cinput { flex: 1; background: var(--bg-2); border: 1px solid var(--line); border-radius: 999px; padding: 11px 16px; color: var(--muted-2); font-size: 0.88rem; }
.wa-cbtn { display: inline-flex; align-items: center; gap: 6px; border: 1px solid var(--line-2); background: #fff; cursor: pointer; border-radius: 999px; padding: 9px 12px; color: var(--muted); font-weight: 600; font-size: 0.82rem; transition: all 0.16s; }
.wa-cbtn svg { width: 16px; height: 16px; }
.wa-cbtn:hover { border-color: var(--primary); color: var(--primary); }
.wa-cbtn.ai { background: var(--primary); color: #fff; border-color: var(--primary); }
.wa-cbtn.ai:hover { background: var(--primary-2); color: #fff; }
.wa-draft { background: var(--primary-soft); border: 1px solid color-mix(in srgb, var(--primary) 25%, var(--line)); border-radius: 13px; padding: 13px; animation: amlrise 0.3s var(--ease); }
.wa-draft-tag { display: inline-flex; align-items: center; gap: 6px; font-family: var(--font-mono); font-size: 0.64rem; text-transform: uppercase; letter-spacing: 0.05em; color: var(--primary); }
.wa-draft-tag svg { width: 13px; height: 13px; }
.wa-draft p { font-size: 0.86rem; color: var(--ink); margin: 8px 0 12px; line-height: 1.5; }
.wa-draft-actions { display: flex; justify-content: flex-end; gap: 8px; }
.wa-mini svg { width: 15px; height: 15px; }
.wa-window-closed { background: #fff; border-top: 1px solid var(--line); padding: 16px; text-align: center; }
.wa-wc-tag { display: inline-flex; align-items: center; gap: 7px; font-weight: 700; color: var(--gold); font-size: 0.86rem; }
.wa-wc-tag svg { width: 15px; height: 15px; }
.wa-window-closed p { margin: 8px 0 12px; }
.wa-window-closed .wa-mini { margin: 0 auto; }

/* booking */
.bk { display: grid; grid-template-columns: 300px 1fr; min-height: 360px; }
@media (max-width: 760px) { .bk { grid-template-columns: 1fr; } }
.bk-side { padding: 24px; border-right: 1px solid var(--line); background: #fff; }
@media (max-width: 760px) { .bk-side { border-right: 0; border-bottom: 1px solid var(--line); } }
.bk-host-av { width: 48px; height: 48px; border-radius: 13px; background: var(--primary); color: #fff; display: grid; place-items: center; font-weight: 700; }
.bk-host { margin-top: 12px; }
.bk-host b { color: var(--ink); font-size: 1.05rem; }
.bk-host em { display: block; font-style: normal; font-size: 0.82rem; color: var(--muted); }
.bk-facts { list-style: none; margin: 16px 0; padding: 0; display: flex; flex-direction: column; gap: 10px; }
.bk-facts li { display: flex; align-items: center; gap: 9px; font-size: 0.88rem; color: var(--body); }
.bk-facts svg { width: 16px; height: 16px; color: var(--primary); }
.bk-note { font-size: 0.8rem; color: var(--muted); line-height: 1.5; border-top: 1px solid var(--line); padding-top: 14px; }
.bk-main { padding: 24px; }
.bk-main-head { display: flex; align-items: center; justify-content: space-between; font-weight: 700; color: var(--ink); margin-bottom: 16px; }
.bk-main-head span { font-family: var(--font-mono); font-size: 0.72rem; color: var(--muted-2); }
.bk-slots { display: grid; grid-template-columns: repeat(auto-fill, minmax(96px, 1fr)); gap: 10px; }
.bk-slot { border: 1px solid var(--line-2); background: #fff; border-radius: 11px; padding: 13px; cursor: pointer; font-family: var(--font-mono); font-weight: 500; font-size: 0.92rem; color: var(--ink); transition: all 0.16s; }
.bk-slot:not(.taken):hover { border-color: var(--primary); background: var(--primary-soft); }
.bk-slot.on { border-color: var(--primary); background: var(--primary); color: #fff; }
.bk-slot.taken { opacity: 0.4; cursor: default; text-decoration: line-through; }
.bk-slot em { display: block; font-family: var(--font-body); font-style: normal; font-size: 0.6rem; text-transform: uppercase; letter-spacing: 0.05em; }
.bk-btn.primary { margin-top: 18px; }
.bk-hint { margin-top: 16px; font-size: 0.82rem; color: var(--muted); }
.bk-confirm { padding: 40px 24px; text-align: center; max-width: 460px; margin: 0 auto; }
.bk-confirm-ic { width: 56px; height: 56px; border-radius: 50%; background: var(--ok); color: #fff; display: grid; place-items: center; margin: 0 auto 16px; }
.bk-confirm-ic svg { width: 28px; height: 28px; }
.bk-confirm h4 { font-family: var(--font-display); font-weight: 800; font-size: 1.3rem; color: var(--ink); margin: 0 0 8px; }
.bk-confirm p { color: var(--muted); font-size: 0.92rem; }
.bk-confirm-meta { display: flex; flex-wrap: wrap; justify-content: center; gap: 16px; margin: 18px 0; }
.bk-confirm-meta span { display: inline-flex; align-items: center; gap: 7px; font-size: 0.8rem; color: var(--body); }
.bk-confirm-meta svg { width: 14px; height: 14px; color: var(--ok); }

/* ============================================================
   §3.6  WORKFLOW BUILDER
   ============================================================ */
.wf-top { padding: 16px; border-bottom: 1px solid var(--line); background: #fff; }
.wf-templates { display: flex; gap: 8px; flex-wrap: wrap; }
.wf-tpl { border: 1px solid var(--line-2); background: #fff; cursor: pointer; font-family: var(--font-body); font-weight: 600; font-size: 0.84rem; color: var(--body); padding: 9px 14px; border-radius: 999px; transition: all 0.16s; }
.wf-tpl:hover { border-color: var(--primary); color: var(--ink); }
.wf-tpl.on { background: var(--primary); border-color: var(--primary); color: #fff; }
.wf-body { display: grid; grid-template-columns: 1fr 280px; gap: 0; }
@media (max-width: 820px) { .wf-body { grid-template-columns: 1fr; } }
.wf-canvas { padding: 28px; display: flex; flex-direction: column; align-items: center; background: var(--bg-2); background-image: radial-gradient(var(--line-2) 1px, transparent 1px); background-size: 22px 22px; }
.wf-node { display: flex; align-items: center; gap: 10px; background: #fff; border: 1px solid var(--line-2); border-radius: 12px; padding: 12px 16px; font-weight: 600; color: var(--ink); font-size: 0.88rem; box-shadow: var(--shadow-sm); max-width: 280px; transition: all 0.25s var(--ease); }
.wf-node-ic { width: 30px; height: 30px; border-radius: 8px; background: var(--bg-2); color: var(--muted); display: grid; place-items: center; flex-shrink: 0; }
.wf-node-ic svg { width: 16px; height: 16px; }
.wf-node.trigger { border-color: var(--primary); }
.wf-node.trigger .wf-node-ic { background: var(--primary-soft); color: var(--primary); }
.wf-node.cond { border-color: var(--gold); background: #fffdf7; }
.wf-node.cond .wf-node-ic { background: var(--accent-soft); color: var(--gold); }
.wf-node.done { border-color: color-mix(in srgb, var(--ok) 40%, var(--line)); }
.wf-node.active { border-color: var(--primary); box-shadow: 0 0 0 4px var(--primary-soft); transform: scale(1.03); }
.wf-node.active .wf-node-ic { background: var(--primary); color: #fff; }
.wf-arrow { color: var(--line-2); display: grid; place-items: center; }
.wf-arrow svg { width: 18px; height: 18px; }
.wf-arrow.down { padding: 6px 0; }
.wf-split { display: grid; grid-template-columns: 1fr 1fr; gap: 24px; margin-top: 6px; width: 100%; max-width: 560px; }
@media (max-width: 540px) { .wf-split { grid-template-columns: 1fr; } }
.wf-branch { display: flex; flex-direction: column; align-items: center; gap: 0; padding: 16px 12px; border: 1px dashed var(--line-2); border-radius: 14px; transition: all 0.25s; position: relative; }
.wf-branch.yes { border-color: color-mix(in srgb, var(--ok) 30%, var(--line-2)); }
.wf-branch.lit { background: #fff; box-shadow: var(--shadow-md); border-style: solid; }
.wf-branch.dim { opacity: 0.4; }
.wf-branch-lbl { font-family: var(--font-mono); font-size: 0.66rem; text-transform: uppercase; letter-spacing: 0.08em; color: var(--muted-2); margin-bottom: 12px; align-self: flex-start; }
.wf-branch.yes .wf-branch-lbl { color: var(--ok); }
.wf-side { padding: 22px; border-left: 1px solid var(--line); display: flex; flex-direction: column; gap: 14px; }
@media (max-width: 820px) { .wf-side { border-left: 0; border-top: 1px solid var(--line); } }
.wf-stat { background: var(--bg-2); border-radius: 12px; padding: 13px 15px; }
.wf-stat span { font-size: 0.74rem; color: var(--muted); }
.wf-stat b { display: block; font-family: var(--font-display); font-weight: 800; font-size: 1.5rem; color: var(--ink); margin: 2px 0; }
.wf-stat em { font-style: normal; font-size: 0.74rem; color: var(--muted-2); }
.wf-stat em.up { color: var(--ok); font-weight: 600; }
.wf-side-h { display: block; font-family: var(--font-mono); font-size: 0.64rem; text-transform: uppercase; letter-spacing: 0.07em; color: var(--muted-2); margin-bottom: 8px; }
.wf-actions-list { display: flex; flex-direction: column; gap: 6px; }
.wf-action { display: flex; align-items: center; gap: 8px; font-size: 0.82rem; color: var(--body); }
.wf-action svg { width: 14px; height: 14px; color: var(--primary); }
.wf-run { margin-top: auto; padding: 13px; }

/* ============================================================
   §3.8  GROWTH (campaigns / ats / integrations)
   ============================================================ */
.gr-tabs { display: flex; gap: 8px; margin-bottom: 22px; flex-wrap: wrap; }
.gr-tab { display: inline-flex; align-items: center; gap: 8px; border: 1px solid var(--line-2); background: #fff; cursor: pointer; font-family: var(--font-body); font-weight: 700; font-size: 0.9rem; color: var(--body); padding: 11px 18px; border-radius: 11px; transition: all 0.16s; box-shadow: var(--shadow-sm); }
.gr-tab svg { width: 17px; height: 17px; color: var(--muted-2); }
.gr-tab:hover { border-color: var(--primary); }
.gr-tab.on { background: var(--primary); border-color: var(--primary); color: #fff; }
.gr-tab.on svg { color: #fff; }
.gr-grid.mk { display: grid; grid-template-columns: 1fr 1fr; gap: 16px; }
@media (max-width: 820px) { .gr-grid.mk { grid-template-columns: 1fr; } }
.gr-card { background: #fff; border: 1px solid var(--line); border-radius: 16px; padding: 20px; box-shadow: var(--shadow-sm); }
.gr-card-h { display: flex; align-items: center; gap: 9px; font-weight: 800; color: var(--ink); font-size: 0.95rem; margin-bottom: 16px; }
.gr-card-h svg { width: 17px; height: 17px; color: var(--primary); }
.mk-camp { display: flex; align-items: center; justify-content: space-between; gap: 12px; padding: 12px 0; border-bottom: 1px solid var(--line); }
.mk-camp b { color: var(--ink); font-size: 0.9rem; }
.mk-camp em { display: block; font-style: normal; font-size: 0.76rem; color: var(--muted); margin-top: 2px; }
.mk-pill { font-family: var(--font-mono); font-size: 0.64rem; text-transform: uppercase; letter-spacing: 0.05em; border-radius: 999px; padding: 4px 10px; font-weight: 600; }
.mk-pill.live { background: var(--ok-soft); color: var(--ok); }
.mk-pill.draft { background: var(--bg-2); color: var(--muted); }
.mk-form { margin-top: 14px; background: var(--ink); border-radius: 11px; padding: 12px 14px; }
.mk-form-tag { display: inline-flex; align-items: center; gap: 6px; font-family: var(--font-mono); font-size: 0.62rem; text-transform: uppercase; letter-spacing: 0.06em; color: #8aa0c8; margin-bottom: 7px; }
.mk-form-tag svg { width: 12px; height: 12px; }
.mk-form code { display: block; font-family: var(--font-mono); font-size: 0.74rem; color: #cde0ff; word-break: break-all; }
.mk-chart { display: flex; align-items: flex-end; gap: 12px; height: 130px; padding: 12px 0; }
.mk-bar { flex: 1; display: flex; flex-direction: column; align-items: center; gap: 8px; height: 100%; justify-content: flex-end; }
.mk-bar i { width: 100%; max-width: 30px; background: linear-gradient(180deg, var(--primary), var(--primary-2)); border-radius: 6px 6px 0 0; min-height: 4px; transition: height 0.6s var(--ease); }
.mk-bar span { font-family: var(--font-mono); font-size: 0.66rem; color: var(--muted-2); }
.mk-lift { display: grid; grid-template-columns: 1fr 1fr; gap: 12px; margin: 14px 0; }
.mk-lift-stat { background: var(--bg-2); border-radius: 12px; padding: 13px; }
.mk-lift-stat b { display: block; font-family: var(--font-display); font-weight: 800; font-size: 1.5rem; color: var(--ok); }
.mk-lift-stat span { font-size: 0.74rem; color: var(--muted); }
.mk-abuse { display: flex; align-items: center; gap: 7px; font-size: 0.78rem; color: var(--muted); }
.mk-abuse svg { width: 14px; height: 14px; color: var(--gold); }
/* ats */
.ats { background: #fff; border: 1px solid var(--line); border-radius: 16px; padding: 20px; box-shadow: var(--shadow-sm); }
.ats-head { margin-bottom: 16px; }
.ats-head b { color: var(--ink); font-size: 1.05rem; }
.ats-head span { display: block; font-size: 0.8rem; color: var(--muted); margin-top: 3px; }
.ats-board { display: grid; grid-template-columns: repeat(4, 1fr); gap: 12px; }
@media (max-width: 820px) { .ats-board { grid-template-columns: 1fr 1fr; } }
.ats-col { background: var(--bg-2); border-radius: 13px; padding: 12px; }
.ats-col-h { display: flex; align-items: center; justify-content: space-between; margin-bottom: 10px; font-weight: 700; color: var(--ink); font-size: 0.84rem; }
.ats-col-h em { font-style: normal; font-family: var(--font-mono); font-size: 0.72rem; color: var(--muted-2); background: #fff; border-radius: 999px; padding: 2px 8px; }
.ats-card { display: flex; align-items: center; gap: 9px; background: #fff; border: 1px solid var(--line); border-radius: 10px; padding: 9px 11px; margin-bottom: 8px; }
.ats-av { width: 28px; height: 28px; border-radius: 8px; background: var(--primary); color: #fff; display: grid; place-items: center; font-size: 0.68rem; font-weight: 700; flex-shrink: 0; }
.ats-card b { color: var(--ink); font-size: 0.82rem; }
.ats-card em { display: block; font-style: normal; font-size: 0.7rem; color: var(--muted); }
.ats-foot { display: flex; gap: 20px; flex-wrap: wrap; margin-top: 14px; padding-top: 14px; border-top: 1px solid var(--line); }
.ats-foot span { display: inline-flex; align-items: center; gap: 7px; font-size: 0.78rem; color: var(--muted); }
.ats-foot svg { width: 14px; height: 14px; color: var(--primary); }
/* integrations */
.ints-grid { display: grid; grid-template-columns: repeat(3, 1fr); gap: 12px; }
@media (max-width: 820px) { .ints-grid { grid-template-columns: 1fr 1fr; } }
@media (max-width: 520px) { .ints-grid { grid-template-columns: 1fr; } }
.int-card { display: flex; align-items: center; gap: 12px; background: #fff; border: 1px solid var(--line); border-radius: 13px; padding: 14px; cursor: pointer; transition: all 0.16s; box-shadow: var(--shadow-sm); }
.int-card:hover { border-color: var(--primary); }
.int-logo { width: 36px; height: 36px; border-radius: 10px; color: #fff; display: grid; place-items: center; font-weight: 800; font-size: 1.05rem; flex-shrink: 0; }
.int-meta { flex: 1; min-width: 0; }
.int-meta b { color: var(--ink); font-size: 0.88rem; }
.int-meta em { display: block; font-style: normal; font-size: 0.74rem; color: var(--muted); }
.int-toggle { width: 38px; height: 22px; border-radius: 999px; background: var(--line-2); position: relative; transition: background 0.2s; flex-shrink: 0; }
.int-toggle i { position: absolute; top: 2px; left: 2px; width: 18px; height: 18px; border-radius: 50%; background: #fff; box-shadow: var(--shadow-sm); transition: transform 0.2s var(--ease); }
.int-card.on .int-toggle { background: var(--ok); }
.int-card.on .int-toggle i { transform: translateX(16px); }
.ints-foot { display: flex; align-items: center; gap: 9px; margin-top: 16px; font-size: 0.82rem; color: var(--muted); }
.ints-foot svg { width: 15px; height: 15px; color: var(--primary); }
.ints-foot b { color: var(--ink); }

/* ============================================================
   §4.4  PERSONA
   ============================================================ */
.persona-pick { display: grid; grid-template-columns: repeat(3, 1fr); gap: 12px; margin-bottom: 18px; }
@media (max-width: 720px) { .persona-pick { grid-template-columns: 1fr; } }
.persona-tab { text-align: left; border: 1px solid var(--line-2); background: #fff; cursor: pointer; padding: 14px 16px; border-radius: 13px; transition: all 0.16s; border-top: 3px solid var(--line-2); box-shadow: var(--shadow-sm); }
.persona-tab b { display: block; color: var(--ink); font-size: 0.98rem; }
.persona-tab em { font-style: normal; font-size: 0.78rem; color: var(--muted); }
.persona-tab.on { border-color: var(--pc); border-top-color: var(--pc); background: color-mix(in srgb, var(--pc) 5%, #fff); }
.persona-body { display: grid; grid-template-columns: 1fr 1fr; gap: 16px; }
@media (max-width: 860px) { .persona-body { grid-template-columns: 1fr; } }
.persona-left, .persona-right { display: flex; flex-direction: column; gap: 16px; }
.persona-dims { background: #fff; border: 1px solid var(--line); border-radius: 16px; padding: 8px 18px; box-shadow: var(--shadow-sm); }
.persona-dim { display: flex; align-items: flex-start; gap: 12px; padding: 13px 0; border-bottom: 1px solid var(--line); }
.persona-dim:last-child { border-bottom: 0; }
.persona-dim-ic { width: 32px; height: 32px; border-radius: 9px; background: var(--bg-2); display: grid; place-items: center; flex-shrink: 0; }
.persona-dim-ic svg { width: 17px; height: 17px; }
.persona-dim-lbl { display: block; font-family: var(--font-mono); font-size: 0.64rem; text-transform: uppercase; letter-spacing: 0.06em; color: var(--muted-2); }
.persona-dim-val { color: var(--ink); font-size: 0.9rem; font-weight: 500; }
.persona-kb { background: var(--ink); border-radius: 16px; padding: 18px; }
.persona-kb-head { display: flex; align-items: center; gap: 9px; color: #fff; font-weight: 700; font-size: 0.92rem; margin-bottom: 14px; }
.persona-kb-head svg { width: 16px; height: 16px; color: #8aa0c8; }
.persona-kb-q { display: flex; align-items: center; gap: 9px; background: rgba(255,255,255,0.08); border-radius: 10px; padding: 10px 13px; color: #cde0ff; font-size: 0.86rem; margin-bottom: 12px; }
.persona-kb-q svg { width: 15px; height: 15px; color: #8aa0c8; }
.persona-kb-hit { display: flex; gap: 11px; padding: 10px 0; border-top: 1px solid rgba(255,255,255,0.1); }
.persona-kb-score { font-family: var(--font-mono); font-size: 0.74rem; color: #4ade80; flex-shrink: 0; }
.persona-kb-hit p { font-size: 0.8rem; color: #aebfd6; margin: 0; line-height: 1.45; }
.persona-voice { background: #fff; border: 1px solid var(--line); border-radius: 16px; padding: 20px; box-shadow: var(--shadow-sm); }
.persona-q { font-size: 0.9rem; color: var(--muted); font-style: italic; }
.persona-reply { margin-top: 14px; border-left: 3px solid var(--pc); background: color-mix(in srgb, var(--pc) 5%, #fff); border-radius: 0 13px 13px 0; padding: 15px 17px; }
.persona-reply-tag { display: inline-flex; align-items: center; gap: 7px; font-family: var(--font-mono); font-size: 0.64rem; text-transform: uppercase; letter-spacing: 0.05em; color: var(--pc); margin-bottom: 9px; }
.persona-reply-tag svg { width: 13px; height: 13px; }
.persona-reply p { margin: 0; font-size: 0.96rem; line-height: 1.6; color: var(--ink); animation: personafade 0.4s var(--ease); }
@keyframes personafade { from { opacity: 0; transform: translateY(6px); } }
.persona-note { background: var(--accent-soft); border: 1px solid color-mix(in srgb, var(--accent) 40%, var(--line)); border-radius: 14px; padding: 15px 17px; font-size: 0.84rem; color: var(--ink); line-height: 1.55; }
.persona-note-tag { display: inline-flex; align-items: center; gap: 7px; font-weight: 800; color: var(--gold); margin-right: 6px; }
.persona-note-tag svg { width: 14px; height: 14px; }

/* ============================================================
   §3.10  CUSTOMER SUCCESS + SUPPORT
   ============================================================ */
.cs-grid { display: grid; grid-template-columns: 1fr 1fr; gap: 16px; }
@media (max-width: 860px) { .cs-grid { grid-template-columns: 1fr; } }
.cs-card { background: #fff; border: 1px solid var(--line); border-radius: 16px; padding: 20px; box-shadow: var(--shadow-sm); }
.cs-card-h { display: flex; align-items: center; gap: 9px; font-weight: 800; color: var(--ink); font-size: 0.95rem; margin-bottom: 18px; }
.cs-card-h svg { width: 17px; height: 17px; color: var(--primary); }
.cs-journey { display: flex; align-items: center; margin-bottom: 18px; }
.cs-stage { display: flex; flex-direction: column; align-items: center; gap: 7px; text-align: center; flex-shrink: 0; }
.cs-stage-dot { width: 34px; height: 34px; border-radius: 50%; border: 2px solid var(--line-2); display: grid; place-items: center; font-family: var(--font-mono); font-size: 0.78rem; color: var(--muted-2); background: #fff; }
.cs-stage-dot svg { width: 15px; height: 15px; }
.cs-stage.done .cs-stage-dot { background: var(--ok); border-color: var(--ok); color: #fff; }
.cs-stage.current .cs-stage-dot { border-color: var(--primary); color: var(--primary); box-shadow: 0 0 0 4px var(--primary-soft); }
.cs-stage-t { font-size: 0.7rem; color: var(--muted); max-width: 64px; }
.cs-stage.current .cs-stage-t { color: var(--ink); font-weight: 600; }
.cs-stage-line { flex: 1; height: 2px; background: var(--line-2); margin: 0 2px; margin-bottom: 22px; }
.cs-actions-h { display: block; font-family: var(--font-mono); font-size: 0.64rem; text-transform: uppercase; letter-spacing: 0.06em; color: var(--muted-2); margin-bottom: 9px; }
.cs-action { display: inline-flex; align-items: center; gap: 8px; border: 1px solid var(--line-2); background: #fff; cursor: pointer; font-family: var(--font-body); font-weight: 600; font-size: 0.84rem; color: var(--body); padding: 9px 14px; border-radius: 10px; margin: 0 8px 8px 0; transition: all 0.16s; }
.cs-action svg { width: 15px; height: 15px; color: var(--primary); }
.cs-action:hover { border-color: var(--primary); background: var(--primary-soft); }
.cs-action.fired { border-color: var(--ok); background: var(--ok-soft); color: var(--ok); }
.cs-action.fired svg { color: var(--ok); }
.cs-blueprint, .cs-portal { display: flex; align-items: flex-start; gap: 8px; margin-top: 16px; padding-top: 14px; border-top: 1px solid var(--line); font-size: 0.8rem; color: var(--muted); line-height: 1.5; }
.cs-blueprint svg, .cs-portal svg { width: 15px; height: 15px; color: var(--primary); flex-shrink: 0; margin-top: 1px; }
.cs-help { display: grid; grid-template-columns: 220px 1fr; gap: 14px; }
@media (max-width: 600px) { .cs-help { grid-template-columns: 1fr; } }
.cs-tickets { display: flex; flex-direction: column; gap: 8px; }
.cs-ticket { text-align: left; border: 1px solid var(--line); background: #fff; cursor: pointer; border-radius: 11px; padding: 11px; transition: all 0.16s; }
.cs-ticket:hover { border-color: var(--primary); }
.cs-ticket.on { border-color: var(--primary); background: var(--primary-soft); }
.cs-pri { display: inline-block; font-family: var(--font-mono); font-size: 0.6rem; text-transform: uppercase; letter-spacing: 0.05em; border-radius: 999px; padding: 2px 8px; font-weight: 600; margin-bottom: 7px; }
.cs-pri.urgent { background: #fde7e3; color: #c0392b; }
.cs-pri.high { background: var(--accent-soft); color: var(--gold); }
.cs-pri.normal { background: var(--bg-2); color: var(--muted); }
.cs-ticket-body b { display: block; color: var(--ink); font-size: 0.84rem; line-height: 1.35; }
.cs-ticket-body em { font-style: normal; font-size: 0.74rem; color: var(--muted); }
.cs-detail { border: 1px solid var(--line); border-radius: 13px; padding: 16px; background: var(--bg-2); }
.cs-detail.empty { display: flex; flex-direction: column; align-items: center; justify-content: center; text-align: center; color: var(--muted-2); gap: 12px; min-height: 200px; }
.cs-detail.empty svg { width: 38px; height: 38px; opacity: 0.5; }
.cs-detail.empty p { font-size: 0.86rem; color: var(--muted); max-width: 220px; }
.cs-detail-h b { color: var(--ink); font-size: 0.95rem; }
.cs-detail-h span { display: block; font-size: 0.76rem; color: var(--muted); margin-top: 2px; }
.cs-ai { margin-top: 14px; background: #fff; border: 1px solid color-mix(in srgb, var(--primary) 20%, var(--line)); border-radius: 12px; padding: 14px; }
.cs-ai-h { display: flex; align-items: center; justify-content: space-between; gap: 10px; }
.cs-ai-tag { display: inline-flex; align-items: center; gap: 6px; font-family: var(--font-mono); font-size: 0.64rem; text-transform: uppercase; letter-spacing: 0.05em; color: var(--primary); }
.cs-ai-tag svg { width: 13px; height: 13px; }
.cs-ai-conf { font-family: var(--font-mono); font-size: 0.74rem; color: var(--muted); }
.cs-ai-route { font-size: 1.05rem; color: var(--ink); margin: 10px 0 8px; }
.cs-ai-route b { color: var(--primary); }
.cs-ai-bar { height: 6px; background: var(--bg-2); border-radius: 999px; overflow: hidden; }
.cs-ai-bar i { display: block; height: 100%; background: var(--primary); border-radius: 999px; transition: width 0.6s var(--ease); }
.cs-ai-reason { font-size: 0.82rem; color: var(--muted); margin: 10px 0; line-height: 1.5; }
.cs-ai-foot { display: flex; align-items: flex-start; gap: 7px; font-size: 0.76rem; color: var(--muted); padding-top: 10px; border-top: 1px solid var(--line); }
.cs-ai-foot svg { width: 14px; height: 14px; color: var(--gold); flex-shrink: 0; margin-top: 1px; }
.cs-ai-actions { display: flex; justify-content: flex-end; gap: 8px; margin-top: 12px; }

/* ============================================================
   §3.11  TRUST / ADMIN / SECURITY
   ============================================================ */
.tr2-grid { display: grid; grid-template-columns: 1fr 1fr 1fr; gap: 16px; }
@media (max-width: 920px) { .tr2-grid { grid-template-columns: 1fr 1fr; } }
@media (max-width: 600px) { .tr2-grid { grid-template-columns: 1fr; } }
.tr2-card { background: #fff; border: 1px solid var(--line); border-radius: 16px; padding: 20px; box-shadow: var(--shadow-sm); }
.tr2-card-h { display: flex; align-items: center; gap: 9px; font-weight: 800; color: var(--ink); font-size: 0.92rem; margin-bottom: 16px; }
.tr2-card-h svg { width: 16px; height: 16px; color: var(--primary); }
.tr2-flags { display: flex; flex-direction: column; gap: 4px; }
.tr2-flag { display: flex; align-items: center; justify-content: space-between; gap: 10px; padding: 9px 0; border-bottom: 1px solid var(--line); font-size: 0.86rem; color: var(--ink); }
.tr2-flag:last-child { border-bottom: 0; }
.tr2-toggle { width: 40px; height: 23px; border-radius: 999px; background: var(--line-2); border: 0; position: relative; cursor: pointer; transition: background 0.2s; flex-shrink: 0; }
.tr2-toggle i { position: absolute; top: 2px; left: 2px; width: 19px; height: 19px; border-radius: 50%; background: #fff; box-shadow: var(--shadow-sm); transition: transform 0.2s var(--ease); }
.tr2-toggle.on { background: var(--ok); }
.tr2-toggle.on i { transform: translateX(17px); }
.tr2-zt { display: flex; align-items: flex-start; gap: 8px; margin-top: 14px; padding-top: 12px; border-top: 1px solid var(--line); font-size: 0.78rem; color: var(--muted); line-height: 1.5; }
.tr2-zt svg { width: 14px; height: 14px; color: var(--ok); flex-shrink: 0; margin-top: 1px; }
.tr2-dsr-row { display: flex; align-items: center; justify-content: space-between; gap: 10px; padding: 8px 0; font-size: 0.86rem; color: var(--muted); }
.tr2-dsr-row b { color: var(--ink); }
.tr2-due { color: var(--gold) !important; }
.tr2-dsr-bar { height: 6px; background: var(--bg-2); border-radius: 999px; overflow: hidden; margin: 10px 0 16px; }
.tr2-dsr-bar i { display: block; height: 100%; background: var(--gold); border-radius: 999px; transition: width 0.5s var(--ease); }
.tr2-btn { width: 100%; padding: 11px; }
.tr2-btn svg { width: 15px; height: 15px; }
.tr2-btn.done { background: var(--ok); }
.tr2-audit { display: flex; flex-direction: column; }
.tr2-arow { display: grid; grid-template-columns: 48px 1fr auto; gap: 8px; align-items: center; padding: 8px 0; border-bottom: 1px solid var(--line); }
.tr2-arow:last-child { border-bottom: 0; }
.tr2-at { font-family: var(--font-mono); font-size: 0.72rem; color: var(--muted-2); }
.tr2-arow code { font-family: var(--font-mono); font-size: 0.74rem; color: var(--ink); overflow: hidden; text-overflow: ellipsis; }
.tr2-arow em { font-style: normal; font-size: 0.68rem; color: var(--ok); }
.tr2-billing { margin-top: 14px; padding-top: 14px; border-top: 1px solid var(--line); }
.tr2-bill-h { display: flex; align-items: center; justify-content: space-between; font-size: 0.82rem; color: var(--muted); }
.tr2-bill-h span { display: inline-flex; align-items: center; gap: 6px; }
.tr2-bill-h svg { width: 14px; height: 14px; color: var(--primary); }
.tr2-bill-h b { color: var(--ink); font-weight: 700; }
.tr2-bill-bar { height: 6px; background: var(--bg-2); border-radius: 999px; overflow: hidden; margin: 8px 0 6px; }
.tr2-bill-bar i { display: block; height: 100%; background: var(--primary); border-radius: 999px; }
.tr2-bill-sub { font-size: 0.72rem; color: var(--muted-2); }

/* ============================================================
   §3.9  HR / STAFF
   ============================================================ */
.hr-grid { display: grid; grid-template-columns: 300px 1fr; gap: 16px; }
@media (max-width: 820px) { .hr-grid { grid-template-columns: 1fr; } }
.hr-roster { background: #fff; border: 1px solid var(--line); border-radius: 16px; padding: 10px; box-shadow: var(--shadow-sm); height: fit-content; }
.hr-roster-h { font-family: var(--font-mono); font-size: 0.64rem; text-transform: uppercase; letter-spacing: 0.08em; color: var(--muted-2); padding: 10px 12px 8px; }
.hr-rrow { display: flex; align-items: center; gap: 11px; width: 100%; text-align: left; border: 0; background: none; cursor: pointer; padding: 11px 12px; border-radius: 11px; transition: background 0.14s; }
.hr-rrow:hover { background: var(--bg-2); }
.hr-rrow.on { background: var(--primary-soft); }
.hr-av { width: 38px; height: 38px; border-radius: 11px; color: #fff; display: grid; place-items: center; font-weight: 700; font-size: 0.8rem; flex-shrink: 0; }
.hr-av.lg { width: 52px; height: 52px; border-radius: 14px; font-size: 1.05rem; }
.hr-rmeta { flex: 1; min-width: 0; }
.hr-rmeta b { display: block; color: var(--ink); font-size: 0.88rem; }
.hr-rmeta em { font-style: normal; font-size: 0.74rem; color: var(--muted); }
.hr-subrole { font-family: var(--font-mono); font-size: 0.6rem; text-transform: uppercase; letter-spacing: 0.04em; border-radius: 999px; padding: 3px 8px; font-weight: 600; flex-shrink: 0; }
.hr-subrole.closer { background: var(--primary-soft); color: var(--primary); }
.hr-subrole.opener { background: #f3e8ff; color: #7c3aed; }
.hr-subrole.loader { background: var(--accent-soft); color: var(--gold); }
.hr-subrole.leadgen { background: var(--ok-soft); color: var(--ok); }
.hr-profile { background: #fff; border: 1px solid var(--line); border-radius: 16px; padding: 22px; box-shadow: var(--shadow-sm); }
.hr-prof-head { display: flex; align-items: center; gap: 14px; padding-bottom: 16px; border-bottom: 1px solid var(--line); }
.hr-prof-id { flex: 1; }
.hr-prof-id h3 { font-family: var(--font-display); font-weight: 800; font-size: 1.4rem; color: var(--ink); margin: 0; letter-spacing: -0.02em; }
.hr-prof-role { font-size: 0.84rem; color: var(--muted); margin-top: 3px; }
.hr-prof-since { font-family: var(--font-mono); font-size: 0.74rem; color: var(--muted-2); }
.hr-prof-sub { display: flex; flex-direction: column; gap: 3px; padding: 14px 0; border-bottom: 1px solid var(--line); }
.hr-prof-lbl { font-family: var(--font-mono); font-size: 0.62rem; text-transform: uppercase; letter-spacing: 0.07em; color: var(--muted-2); }
.hr-prof-sub span:last-child { font-size: 0.86rem; color: var(--ink); }
.hr-sec-lbl { font-family: var(--font-mono); font-size: 0.64rem; text-transform: uppercase; letter-spacing: 0.07em; color: var(--muted-2); margin: 18px 0 12px; }
.hr-kpis { display: flex; flex-direction: column; gap: 16px; }
.hr-kpi-top { display: flex; align-items: center; justify-content: space-between; font-size: 0.86rem; color: var(--body); margin-bottom: 7px; }
.hr-kpi-top b { font-family: var(--font-display); font-weight: 800; font-size: 1.05rem; }
.hr-kpi-top b.ok { color: var(--ok); }
.hr-kpi-top b.warn { color: var(--gold); }
.hr-kpi-bar { position: relative; height: 8px; background: var(--bg-2); border-radius: 999px; }
.hr-kpi-bar i { display: block; height: 100%; border-radius: 999px; transition: width 0.6s var(--ease); }
.hr-kpi-bar i.ok { background: var(--ok); }
.hr-kpi-bar i.warn { background: var(--gold); }
.hr-bench { position: absolute; top: -3px; width: 2px; height: 14px; background: var(--ink); border-radius: 2px; }
.hr-bench::after { content: 'target'; position: absolute; top: -14px; left: 50%; transform: translateX(-50%); font-size: 0.56rem; color: var(--muted-2); white-space: nowrap; }
.hr-kpi-bench { display: block; font-style: normal; font-size: 0.72rem; color: var(--muted-2); margin-top: 6px; }
.hr-records { display: grid; grid-template-columns: 1fr 1fr; gap: 10px; }
@media (max-width: 480px) { .hr-records { grid-template-columns: 1fr; } }
.hr-rec { display: flex; align-items: center; gap: 11px; background: var(--bg-2); border-radius: 12px; padding: 13px; }
.hr-rec-ic { width: 34px; height: 34px; border-radius: 9px; background: #fff; display: grid; place-items: center; color: var(--primary); flex-shrink: 0; }
.hr-rec-ic svg { width: 16px; height: 16px; }
.hr-rec b { color: var(--ink); font-size: 0.95rem; }
.hr-rec b.ok { color: var(--ok); }
.hr-rec b.warn { color: var(--gold); }
.hr-rec em { display: block; font-style: normal; font-size: 0.74rem; color: var(--muted); }

@media (prefers-reduced-motion: reduce) {
  .pay-sig-script, .aml-result, .wa-draft, .persona-reply p, .mk-bar i, .cs-ai-bar i, .hr-kpi-bar i,
  .wf-node, .tr2-dsr-bar i, .aml-pstep .aml-pdot, .int-toggle i, .tr2-toggle i { animation: none !important; transition: none !important; }
}